Remi Chadel's consulting - client strategy

A glimpse at some major consulting projects

Assessing the degree of hospitality of a financial institution including quick wins
Improving sales force effectiveness through new client interactions and optimsed organisation
Designing value-based client segmentation for acquisition and retention
Creating a differentiated client experience for improving client loyalty
Sensitizing banking leaders through Brand Experience Sessions
Creating a culture of hospitality through workshops and training sessions
Designing and implementing the bank's digital touchpoints
Setting up a client-centric IT organisation from thought to implementation
Driving front-to-back efficiency (people, processes and technology)
Turning new regulations into a client experience
Building strategic partnerships for product distribution and client acquisition

Projecting the future of wealth managment (Wealth Management 2025)
Managing clients and families through life-changing events
Using ethnography to better interact with wealthy clients and families
Conducting meaningful interactions with clients and families
Impact of state-of-the-art technologies on wealth management (AI, VR, etc)
Using new psychological tools to create sense and meaning in client relationships
Studying the impact of luxury, healthcare and high-tech on wealthy clients
Designing experiential and transformational seminars for top executives
Understanding and formalising the psychology and the ecosystem of the UHNWIs
Capturing and translating the new banking needs of the Millenials